| What is the maximum and minimum amount of oil to use in the deep fryer? |
For some deep fryers, maximum and minimum amounts of oil they hold may vary. We recommend checking the inner pot of the deep fryer for the minimum and maximum markings | Back to Top
| How long do Goldair filters last? |
The oil filters (the white ones) should last approximately six months, while the carbon filters (the grey ones) should be replaced every 3 months. Replacement filters can be purchased through our customer service centre, phone 0800 963 963. | Back to Top
| Why is my deep fryer not reaching the temperatures selected or heating at all? |
If your deep fryer is not heating to the temperature selected or at all, please check the following: |
| Is the deep fryer plugged into a working outlet? |
| Was the unit pre-heated for 25-30 minutes? |
| Does the temperature dial have a temperature selected? |
| If all of the above has been checked and the deep fryer will still not reach proper temperatures after pre-heating for at least 30 minutes, please contact our customer service team, phone 0800 963 963. | Back to Top
| Why is my food soggy? |
To much food has been fried at the same time. Try frying smaller quantities. |
| Oil did not reach the temperature needed for food being cooked. Allow 25-30 minutes for pre-heating. |
| Food has been left sitting after frying. | Back to Top
| How do I clean my deep fryer? |
Prior to washing, wipe oil residue and food debris from cooking pot with paper towels. |
| Wipe the element dry with paper towel until it is clear of oily residue. Take care not to bend the thermostat wires. |
| Wash the basket and cooking bowl with warm, soapy water. |
| Do not immerse the fryer in water under any circumstances. |
| Do not use scrubbing brushes, chemical cleaners or any abrasive materials to clean the unit. |
| When cleaning the lid, be sure to remove both filters. | Back to Top
| How much food can I put in my deep fryer basket? |
The basket should not be filled more than 1/2 to 2/3 full. If you fill the basket more than this, it would cause the temperature of the oil to decrease below the optimal frying temperature and result in foods that are not as light or crispy as they could be. | Back to Top
| How long is the oil good for after using it for the first time? |
The cooking oil deteriorates after 5 or 6 fryings. The cooking oil should not be used if in storage for more than 2 weeks. | Back to Top
| What types of oil can I use in my deep fryer? |
You can use olive oil, vegetable oil, or peanut oil. Do not use butter or margarines because they will smoke excessively. | Back to Top
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